1. Introduction
Welcome to Botanical Homes. These terms and conditions outline the rules and regulations for the use of Botanical Homes’ website and services. By accessing this website, we assume you accept these terms and conditions in full.
2. Orders
- Order Acceptance: All orders are subject to acceptance and availability. Botanical Homes reserves the right to refuse service to anyone for any reason at any time.
- Order Processing: Orders will be dispatched within 1-2 business days after placing the order.
3. Shipping
- Domestic Shipping: Shipping is free across India.
- International Shipping: Shipping fees will apply as per international shipping norms and will be calculated at checkout. Delivery times for international orders may vary depending on customs and other regulations.
4. Payment
- Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified on our website.
- Pricing: All prices listed on our website are in INR (Indian Rupees) for domestic orders. For international orders, prices may be displayed in other currencies.
5. Returns and Refunds
- Return Policy: Returns are not applicable due to the nature of our home decor products.
- Damaged Products: If you receive a damaged product, you must provide a detailed unboxing video showing the packaging and the damage. Contact us within 24-48 hours of receiving the product to report the issue.
6. Intellectual Property
- Content Ownership: All content on this website, including but not limited to text, graphics, logos, and images, is the property of Botanical Homes and is protected by international copyright laws.
- Usage Restrictions: You may not reproduce, distribute, or exploit any content for commercial purposes without express written permission from Botanical Homes.
7. Privacy
- Data Collection: We collect personal information when you place an order or interact with our website. This information is used to process your orders and improve our services.
- Data Protection: We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
8. Limitation of Liability
- No Liability for Delays: Botanical Homes is not responsible for delays in delivery due to unforeseen circumstances such as customs delays, natural disasters, or other events beyond our control.
- Product Liability: Botanical Homes’ liability for any defective product is limited to the replacement of the product. We are not liable for any incidental or consequential damages.
9. Changes to Terms
- Amendments: Botanical Homes reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
10. Governing Law
- Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of India.
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact our customer service team at:
- Email: support@botanicalhomes.com